Customer Care Agent for Healthcare products (m/f) Dutch / Englisch at Sitel - Job Vacancy in 2018
Customer Care Agent for Healthcare products (m/f) Dutch / Englisch Sitel March 2018 : Sitel task opportunities for those who have seasoned and are pursuing work. Join Sitel and be a part of a healthy nation hard work to contribute to contemporary society reliably. Everyone within the Sitel be valued as outlined by the achievements and also potential, if you are a one that meets the desired skills, we look forward to vibrant you to join with Sitel. They give you career opportunities within the company, according to the profession you can acquire. The following is detailed information about job Customer Care Agent for Healthcare products (m/f) Dutch / Englisch Sitel that have been written at the beginning of this month.
Customer Care Agent for Healthcare products (m/f) Dutch / Englisch March 2018
About Sitel .
As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more.
Our growing company is currently seeking for Customer Care Agents Belgian/French
for healthcare products. Responsibilities:
- Answer incoming customer inquiries of consumers and health care professionals in the field of health care for the Belgian market
- Independent processing of complex customer requests following specified processes, i.e.: Complaint take in, source information, sample shipping, price information, delivery status
- Maintenance of information in the database in particular advanced processing of complaints (entering quality investigation results and the assessment of the relevance for the company, coordinate with the relevant departments)
- Processing of calls, e-mails and faxes
- Maintaining and improving the quality standards
- Acquisition of customer-related data in the database
- Documentation of problems and solutions in the database
What do we offer you?
- General Certificate of Secondary Education or equivalent
- Good computer skills
- Experience within a fast moving, customer centric environment would be preferrable
- Good computer skills
- People orientated and team minded
- High sense of customer and service orientation
- Excellent communication skills
- Fluent in Belgian or French and English. Basic German to communicate within your Team. Any additional language is a plus .
Interested? We are looking forward to your application.
- A daily changing environment in an international company s
- Professional structures including workers council
- Internal career opportunities
- An international team with great team culture
- Many extras in the areas of health, management, company cooperations and extensive social company benefits
It can be our hope that you may have a job that suits your current interests and objectives. For those regarding you who will be fascinated in a profession using Sitel and satisfy all of the needs needed simply by Customer Care Agent for Healthcare products (m/f) Dutch / Englisch Sitel March 2018 over, therefore please prepare your own application data file your own work complete, including job application correspondence, APPLICATION, recent image as well as supporting papers or other help. Often the procedures placed out in this particular recruitment process should be to conduct the subscription as well as submission of paperwork administrative needs regarding job applications on the net at the website link listed below.
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