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Customer Success Manager (London) Job Opportunity in London - FreeWheel Recruitment 2018

Customer Success Manager (London) FreeWheel London March 2018 - Because the company continues to grow, FreeWheel staying open to innovation and new ideas in which helped him continue to be ahead in the industry. The employees of FreeWheel have a variety of opportunities to participate in improvement programs themselves the two professionally and in person and also get guidance from the leaders FreeWheel. FreeWheel believes how the best way to develop enterprise is to help staff grow and improve their potential. Should you be interested in a career together with FreeWheel, then the is your best opportunity to achieve it. FreeWheel will probably career Customer Success Manager (London) London to acquire qualified candidates to get employment with the next requirements.


Customer Success Manager (London) March 2018
FreeWheel London

ABOUT THE OPPORTUNITY Founded by a team of executives from the world’s leading technology companies and recently acquired by Comcast, FreeWheel is building the media operations platform for the unified television market. Companies including Sky, Channel 4, MTG, TF1, SFR, Discovery and Medialaan depend on our robust advertising management/ monetization platform, leverage our private marketplace for premium television inventory, and seek out our advisory services, so they can generate revenue from their ad supported content.
We offer a dynamic, flexible work environment with competitive salary and benefits package. The challenges we solve are serious, but we’re not. We have fun every day because we love what we do. We are on a mission to shape the future of television and this is your chance to be part of it. Want to join the team that’s already thinking about what TV is going to look like five years from now? Apply here!
Life is short. Work someplace great!
RESPONSIBILITIES Reporting to the Senior Director, Strategic Customer Success, the Customer Success Manager will focus on the generation of top line revenue over and above the initial contract committed fees as well as retaining a high level of customer satisfaction through a superior term engagement model. With this role, you will have the opportunity to extend our reach within Europe and make your mark in the company.
Your responsibilities will include:
  • Build and grow strategic relationships across the customers’ organization at both executive and non-executive levels always striving at identifying and demonstrating how our solutions and services bring value and help drive customer success
  • Develop and execute account and portfolio level strategies using data from every customer interaction to ensure a more effective proactive stance as opposed to a reactive ones
  • Deeply understand each customers’ business and build strategic account plans accordingly
  • Assist in prioritizing workload within and across assigned accounts and serve as an escalation point to resolve priority issues
  • Maintain a comprehensive understanding of Freewheel’s products, services and solutions as well as market needs as they evolve; participate in the development and vetting of new product and services development opportunities
  • Be able to move opportunities through the sales cycle
  • Work closely with the client services, sales engineers and account managers to present a fully integrated and comprehensive customer experience

ABOUT YOU We are looking for someone with the following attributes:
  • BA/BS degree required
  • Minimum of 3 years’ experience in the TV industry and/or in digital video in a client-facing capacity
  • All-around commercially-oriented personality with demonstrated competence in growing customer accounts
  • Fast-learner, committed to being an expert in our business as well as in the business and the markets of our customers
  • Possess the leadership skills necessary to work with large and complex customers, acting as the primary point of contact for all revenue and related strategic initiatives
  • A self-starter, creative in creating and closing opportunities as well as finding solutions to issues
  • Superb verbal and written communication skills
  • Speaking another European language would be a definite plus
  • Ability to travel (30-40% of the time) is essential

Employment seekers expected for you to regularly be wary regarding any kind regarding scams on part of FreeWheel. Dialing recruitment process of new FreeWheel London March 2018 be practiced only through an official email FreeWheel. Send your job program, although not openly again a job since you would like. We would appreciate virtually any comments or strategies so we may provide considerably better companies and provide data article fuller employment make it considerably more helpful. We are always trying to find the best talent. Many thanks for your visit on this web page.

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