GermanyJobsdb.org

Manager Customer Care EMEA (m/f) Job Vacancy in Berlin - Corning Recruitment 2017

Manager Customer Care EMEA (m/f) Corning Berlin October 2017 . For the reason that company continues to grow, Corning currently being open to innovation in addition to new ideas that will helped him remain ahead in the industry. Employees of Corning have various opportunities to participate in advancement programs themselves the two professionally and in my opinion and also get guidance from the leaders Corning. Corning believes that this best way to develop organization is to help employees grow and optimise their potential. When you are interested in a career along with Corning, then the is your best opportunity to achieve it. Corning is likely to employment Manager Customer Care EMEA (m/f) Berlin to get qualified candidates regarding employment with the adhering to requirements.


Manager Customer Care EMEA (m/f) October 2017
Corning Berlin

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in speciality glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.
Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
Responsibilities:
Oversee the day-to-day customer service operations, which include: answering customer inquiries about products and services; generating all customer quotations; creating, receiving, processing, expediting, and troubleshooting orders; generating order and sales information for internal and external customers
Establish, monitor and update Customer Care initiatives, metrics and objectives
Distribute and balance team work-loads based on best efficiencies while maintaining highest levels of customer satisfaction
Serve as primary POC between management level of functional teams which collaborate with CC and customer account resolution: Plant Planning, Shipping, Finance/Shared Services (Credit block)
(Taken from CEx Director description): Works with commercial leaders and Supply Chain to understand constraints and priorities and appropriately communicates resulting commitments with customers
Understand the business objectives of the Telecommunication Business Group to determine long-range support needs, and develop plans to meet those needs
Responsible for management of yearly budgets for Customer Care
Control spending to meet the group’s overall budget requirements
Create and direct the planning of linked global customer service processes to provide one face to the customer
Deliver an effective people development program with a focus on ensuring a strong leadership pipeline
Represent Customer Care EMEA on cross-functional teams such as Customer Experience, Web Strategy, Knowledge Management, and various advisory committees
Motivate the team and establish an acceptance to change management
Establish a vision and expectation of the value-add and purpose of the CC function in the organization, so that the employees better identify with and assume responsibility in their roles
Requirements:
University Degree
Strong background in managing a multilingual technical call center in a global matrixed organization
Demonstrated strong leadership skills, previous supervisory or management experience
Effective time management, organizational, and presentation skills
Successful project management, with evidence of progressive increases in responsibilities
Excellent interpersonal skills with the ability to communicate effectively in verbal and written form
Demonstrated ability to coach and develop people
Fluent English, Good German
Experience with SAP and SFDC software
Experience in the telecom industry is desired
Work experience within the division’s industry
Experience working in more than one country
Work experience in a Commercial function

It is our hope you could have a job that goes your own interests and also anticipation. For those regarding you which are interested in a career along with Corning and fulfill every one of the needs necessary by Manager Customer Care EMEA (m/f) Corning Berlin October 2017 over, therefore please prepare your own personal application document your own work complete, such as job application page, APPLICATION, recent picture as well as supporting papers as well as other assist. Often the procedures fixed out with this hiring process is usually to do the enrollment along with submission of docs administrative specifications regarding job apps online at the web page link listed below.

Posted at 2017-08-22 16:13 Direction
Apply Job Online x

Enter your name and your primary email address to get latest job informations from GermanyJobsdb.org to your mail.

Report Job x
If you find a job that was allegedly a fraud, immediately report via this form. We are not responsible for all the information on this website. All information is automatically displayed from Third Party web service.

Related Postings

Referenten Betriebsorganisation (m/w)

CG Gruppe AG Berlin 2017-09-21 10:46

Sie haben ein erfolgreich abgeschlossenes Studium, idealerweise mit betriebsorganisatorischen Schwerpunkt....

Busfahrer (w/m) für die Berliner Flughäfen in Teilzeit

kappa services GmbH Berlin 2017-09-21 12:26

Einer unserer Kunden, ein international agierender Bodenverkehrsdienstleister für Flughäfen, sucht zum nächstmöglichen Zeitpunkt mehrere Busfahrer (w/m) für

HR Referent Payroll (m/w)

MARITIM Hotel Berlin Berlin 2017-09-21 13:51

Ich arbeite für Maritim. Und Sie? Als eine der ganz großen Hotelketten für Tagungen und Kongresse in Deutschland bieten wir unseren Mitarbeiterinnen und

Assistenz (m/w) Geschäftsführung

Permacon GmbH Berlin 2017-09-21 10:56

Sie sind eine erfahrene Assistenz (m/w) der Geschäftsführung, sind ein Organisationstalent und behalten auch in stressigen Situationen den Überblick? Dann

Ausbildung Kaufmann/-frau für Büromanagement

CURA Seniorenwohn- und Pflege- heim Dienstleistungs GmbH Berlin 2017-09-21 10:25

Label Content Ausbildungsberuf Kaufmann/-frau für Büromanagement (zum Berufe-Steckbrief ) Schulabschluss wünschenswert Mittlerer Abschluss oder vergleichbar

Public Area Cleaner/ Reinigungskraft (m/w)

MARITIM Hotel Berlin Berlin 2017-09-21 13:52

Ich arbeite für Maritim. Und Sie? Als eine der ganz großen Hotelketten für Tagungen und Kongresse in Deutschland bieten wir unseren Mitarbeiterinnen und

C3: Intern im Bereich Online Marketing – SEO (m/f)

media.net berlinbrandenburg Berlin 2017-09-21 12:44

DEINE AUFGABEN: Du unterstützt unser Team bei der Strukturierung, Steuerung und Optimierung von SEO On- und Offpage Maßnahmen und generierst hierdurch

Internship - Energy Environment Communications & Infrastructure

NERA Economic Consulting Berlin 2017-09-21 13:22

Entwicklung und Anwendung von quantitativen Modellen unter Einsatz Ihrer im Studium erlernten ökonomischen Kenntnisse....

Trainee - Online Marketing (m/f)

Makerist GmbH Berlin 2017-09-21 10:40

Makerist is a fast-growing company which focuses on the booming handicraft market. With our experienced team and leading investors, including High-Tech

Food-Stylist (m/w) – Festanstellung

HelloFresh Berlin 2017-09-21 13:57

Wir haben HelloFresh gegründet, weil wir davon überzeugt sind, dass wir mit unserer Idee viele Menschen zum täglich frischen Kochen in der heimischen Küche

Studentische Aushilfe (m/w) für den Bereich Lizenzen

Ullstein Buchverlage Berlin 2017-09-21 13:12

Die Ullstein Buchverlage sind ein traditionsreicher Publikumsverlag mit über 100jähriger Verlagsgeschichte. Mit den Imprints Allegria, Econ, List, Plötz &

Auszubildende/n Medienkauffrau/ -mann Digital und Print

Ullstein Buchverlage Berlin 2017-09-21 13:12

Die Ullstein Buchverlage sind ein traditionsreicher Publikumsverlag mit über 100jähriger Verlagsgeschichte. Mit den Imprints Allegria, Econ, List, Plötz &

Disponent (m/w)

Estrel Berlin Berlin 2017-09-21 10:20

Europas größter Convention-, Entertainment- & Hotel –Komplex mit 1.125 Zimmern und Suiten, vier Restaurants und drei Bars, dem multifunktionalen Estrel

Maler und Lackierer für die Wohnungssanierung gesucht

JOBJÄGER Tom Jäger Berlin 2017-09-21 12:01

Gesucht wird eine neue Mitarbeiterin oder ein neuer Mitarbeiter für die Tätigkeit als Maler/in und Lackierer/in - Gestaltung und Instandhaltung. Anzahl der

Trainee Online Marketing for our English website (m/w) // makerist

makerist Berlin 2017-09-21 13:18

Your Mission: Conception and implementation of creative online marketing campaigns for our English website Organisation and optimisation of the website

Aushilfe Spülküche (m/w)

Deutschen Hospitality Berlin 2017-09-21 10:54

Aufgabenstellung Sie stellen die Reinigung des gesamten Geschirrs sicher Dank Ihrer Sorgfalt und Ihrem hohen Anspruch an die Sauberkeit werden die Vorgaben

Guest Service Officer/Empfangsmitarbeiter/in (w/m)

Hyatt Berlin 2017-09-21 12:11

Du besitzt eine Hotelfachausbildung und möchtest nun neue Erfahrungen sammeln? Du bist motiviert und bereit, Dich neuen Herausforderungen zu stellen?

Hausdamenassistent (m/w)

Deutschen Hospitality Berlin 2017-09-21 10:55

Aufgabenstellung Sauberkeit ist für Sie ein Qualitätsmerkmal: Mitverantwortung für die Sauberkeit der Hotelzimmer und der öffentlichen Räume Bei Bedarf

Personal assistant to C level executive(m/f) // Vaultoro

Vaultoro Berlin 2017-09-21 13:18

Why Vaultoro? Vaultoro is rapidly expanding, we offer challenging tasks with a variety of learning and development opportunities in a dynamic and

Aushilfe im Verkauf (m/w) Berlin Rathauspassagen

Dänisches Bettenlager GmbH & Co. KG Berlin 2017-09-21 12:44

Wir lieben was wir tun! Und das seit über 30 Jahren. Erlebe auch Du die Erfolgsgeschichte von Menschen mit Visionen. Als inhabergeführter Konzern mit

City Index : A B C D E F G H I J K L M N O P Q R S T U V W X Y Z